Solutions ME assists CRM Middle East with the complete deployment of Corporate SMS solution from EasiSMS


CRM Middle East, subsidiary of Infas TTR – Germany, is a leading provider of Customer Relationship Management solutions to companies across entire Middle East.

Triton D’souza, Project Manager at Solutions ME assisted CRM Middle East in selecting and seamless implementation of their corporate automated SMS set-up from EasiSMS. Easi SMS is one of leaders in providing world class SMS solutions catering to the needs of all genres and size of businesses across of globe. Designed in modular functional blocks, these products can work individually or put together cater to different messaging processes like client communication, marketing campaigns, and system monitoring notifications.

This solution will enable CRM Middle East to cost effectively integrate all their 3 communication components - client communication, marketing campaigns, and internal communication. Along with increase in operational efficiency and ability to provide faster and better customer service, CRM Middle East will experience:

  • Drastic cost reductions on functions like Campaigns, Promotions, Loyalty programs, etc.
  • Centralized marketing management tool that enabled them to execute mass campaigns accurately and in a timely fashion
  • Ability to extend value added services to its clients
  • Extensive customer support and build a robust in house communication mechanism
Solutions Middle East | Khalid Bin Walid Street, Al Jahra Building | Suite No. 703, P.O. Box 28216 | Dubai, UAE
Tel: +971 4 352 3232 | Fax: +971 4 352 4763 | E-mail : pankaj@solutions-me.com
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