The BMW Group is the only manufacturer of automobiles and motorcycles worldwide that concentrates entirely on premium standards and outstanding quality for all its brands and across all relevant segments. Since its inception it has paid extreme attention to exceptional customer service delivery, quality of their products, thereby spurring expansion and business growth. As the organization grew, their compliance to record each and every customer transaction did too. There were tons of paper files and they had to do so in order to comply with a legal regulation of retaining all customer transactions for a minimum seven years! They also had to continuously retrieve old documents for reference – which would mean manually sifting through piles of cobweb-caught paper files. They realized that they had outgrown their office spaces to accommodate their needs. Solutions Middle East, the most trusted technology partner in Middle East collaborated with BMW to address these challenges head-on. A demo of ViewWise® from Computhink’s stable was more than convincing for BMW and how their officials really needed an enterprise document management solution that would comply with the legal records retention schedules, security, accessibility, productivity, and decrease the cost of managing paper. Computhink's ViewWise® provides Document Management Solutions that integrate into existing infrastructure, supply the missing piece of the puzzle for secure information sharing and compliance. Computhink’s ViewWise streamlines business processes, improves customer service, reduces costs and ensures compliance. Solutions Middle East deployed the solution with minimal business intrusion and now BMW, Middle East enjoys the following benefits:
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Solutions Middle East | Khalid Bin Walid Street, Al Jahra Building | Suite No. 703, P.O. Box 28216 | Dubai, UAE Tel: +971 4 352 3232 | Fax: +971 4 352 4763 | E-mail : pankaj@solutions-me.com |
