UAE’s Football Association deploys OpenText’s RightFax to automate fax based deliveries across the enterprise
UAE’s football association heavily relies on fax based communication – for both internal as well as while interfacing with external entities. Since it was a critical piece of communication, storing each of them for future reference was a mandatory compliance. Over the years, people at the association realized their need for a system that will help them retrieve back-dated faxes in a matter of seconds. They wanted a system that could centralize the archiving mechanism and also help them do-away with physical storage of paper-based documents. This compelled them to seek a seasoned technology partner who could not only help them identify the right technology solution but also help them deploy the same.
Solutions ME, one of the most trusted technology providers in the Middle East region partnered with UAE’s Football Association to translate their business challenges into opportunities of growth. Lawrence Prabhakar, Project Manager at Solutions ME understood the association’s challenges, goals and then recommended them to adopt RightFax Enterprise Server 9.4 from Open Text.
RightFax is a proven and easy-to-use solution that is specially designed to meet large document delivery and receipt needs for organizations and industries. RightFax servers are highly available and the load balancing ability enables no down time while transmitting or receiving fax messages.
Along with RightFax, the association also wanted its seamless integration with NeverFail. With Neverfail for RightFax Server, one can ensure continuous high availability and delivery of business information from virtually any application via fax, email, print devices or over the Internet — keeping users continuously connected to customers, partners, suppliers and each other — across the hall or around the world.
RightFax Enterprise Server 9.4 enabled UAE’s Football Association to not only facilitate e-document delivery but also consolidate fax messages centrally, thus helping them realize a quick value from their technology investment. Other benefits include:
- Ability to send, receive, and manage documents directly from desktop, email, and other business applications
- Accurately tracking and monitoring of internal workflows
- Increased productivity and enterprise wide visibility into daily communications
- Seamless integration between departments and various systems and applications
- Elimination of paper based processing
- Central document tracking for control, audit, security and integrity of information
- Significant reduction in processing errors
- Reduced overhead costs
- Having implemented FoIP soft board solution, Football Association can consolidate voice, data and fax communications under one system
- NeverFail automatically monitors all key server performance attributes and reports any degradation of performance
- Ensures seamless switchover, failover and switchback of workload, thereby improving availability
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