Dubai Statistics Center specializes in providing comprehensive statistical information on the Emirate across socio-economic interests like international trade, business activities, climate and environment, tourism, retail and wholesale, financial services, population, living conditions, health, agriculture, communication and information technology, manufacturing, energy, and much more.

Dubai Statistics Center wanted to get real-time updates on system downtime and SNMP alerts on mobile so that the IT admin could resolve the issue on an urgent basis. They were looking for a seasoned technology partner who could help them identify and implement a robust solution. They were looking for a solution that was easy to implement, use and would optimize their in-house and client communication.

Solutions Middle East, one of the trusted technology partners in Middle East assisted Dubai Statistics Center in seamless implementation of their SMS set-up of EasiSMS. EasiSMS is one of leaders in providing world class SMS solutions catering to the needs of all genres and size of businesses across of globe. Designed in modular functional blocks, these products can work individually or put together cater to different messaging processes like client communication, marketing campaigns, and system monitoring notifications.

This solution will enable Dubai Statistics Center to cost effectively integrate all their 3 communication components - client communication, marketing campaigns, and internal IT admin communication. Along with increase in operational efficiency and ability to provide faster and better customer service, Dubai Statistics Center will experience:

• Drastic cost reductions on functions like Campaigns, Promotions, Loyalty programs, etc.

• Centralized marketing management tool that enabled them to execute mass campaigns accurately and in a timely fashion

• Ability to extend value added services to its clients

• Build a robust in-house communication mechanism