Solutions ME, the most trusted technology provider in Middle East helps American Hospital Dubai implement SMS based solution from InspireTech

American Hospital Dubai is one of the leading banks in Middle East. They had an existing solution for SMS notifications. This system however provided minimal features and was outdated. They wanted to make the appointment booking and patient reminder process more technology driven so as to save hospital staff’s and customers’ time and also extend industry class customer service. This led them to evaluate the various SMS Solutions in the market.

Solutions Middle East, one of the elite names in Middle East, was approached by American Hospital Dubai to help them take right decision on technology adoption and implementation. AHD wanted a SMS Solution that could seamlessly integrate with their HIS (Hospital Information System) in order to take care of all the patient appointments. This involved all the appointment bookings, reminders, cancellations, re-scheduling etc. for all their clinical departments.

Solutions ME consulted the client to install Enterprise SMS Solution from InspireTech and also showcased them the operational and business benefits that will follow post the deployment of this industry class solution. InspireTech is one of leaders in providing world class mobility solutions catering to the needs of all genres and size of businesses across of globe.

With InpireTech's Enterprise SMS solution, the client can now ensure that patients keep up appointments and comply with medication regime. This helps them realize an important goal in healthcare – optimizing productivity of healthcare professionals and at the same time improving service. Under SME’s supervision the client successfully rolled out the SMS solution across all departments including pediatrics, gynecology, urology, ophthalmology, gastroenterology, orthopedics, and many more.

Since SMS based appointment and reminder systems are instant, cancellations and postponements can be reduced and serves as an excellent platform to invite people for regular health checkups, child immunizations, and also send free health related advice and updates.