Computer Telephony
Introduction

Communication has come a long way from the days of cryptic scribbles on pink slips of paper. Today we benefit from technology in the form of Email, Voicemail and Unified Messaging to communicate faster and more accurately than ever before. To succeed in today ’s accelerated business environment, you must respond swiftly to opportunities and requests, from both customers and colleagues. Many large corporations are meeting this communications challenge - and gaining a competitive edge -by taking advantage of the latest advances in messaging technology. Benefits Professional image to the organization Reduce load on the human operator Never miss a call or message (business opportunity) Improves employees productivity Improve customer experience Leave the office without loosing touch Sustain the investment